Your customers demand instant gratification. Business empires have been built on this simple philosophy, and the power of customer experience (CX) is proven by countless studies:
- Customers are more loyal and willing to pay more if their buyer’s journey is fast, easy, and enjoyable.
- Bad experiences drive customers away
- Positive employee experience promotes better CX
How then can your small business, with limited staff and resources, improve and streamline all customer touchpoints, which often begin online?
DXG was founded in 2021 to meet this critical need. By integrating the often siloed areas of Marketing and IT, and delivering these capabilities “as-a-service”, we enable complete control over your customer’s digital experience, driving increased revenue while reducing cost and complexity for your business.